888-370-3640

Browser Requirements

🔧 Browser Compatibility & Technical Requirements

To ensure a seamless and secure experience, please use one of the following up-to-date browsers with full support for modern web standards:

  • Google Chrome: version 112 or newer
  • Mozilla Firefox: version 115 or newer
  • Microsoft Edge: version 112 or newer
  • Apple Safari: version 16 or newer

Note: We no longer support Internet Explorer, Netscape, or outdated mobile browsers.

🔐 Security Protocols

  • The site uses 256-bit SSL/TLS encryption, which is standard for protecting user data in transit
  • Ensure your browser has TLS 1.2 or TLS 1.3 enabled, otherwise secure access may be blocked.

🌐 JavaScript & Cookies

  • You’ll need JavaScript enabled to access all site features—without it, some pages or tools may not function properly.
  • We also rely on cookies to keep you logged in and secure—please allow cookies in your browser settings.

📄 PDF Viewing

  • Some documents (e.g. loan disclosures) are provided in PDF format. For optimal viewing, ensure you have:
    • A PDF viewer plugin enabled in your browser, or
    • Adobe Reader (or a similar standalone viewer) installed

📱 Mobile & Screen Settings

  • For best desktop display, your screen resolution should be at least 1024 × 768 pixels.
  • On mobile devices, view the site in landscape orientation for full-screen visibility.

🧼 Shared or Public Computers

  • Make sure to log out when you’re finished, especially on public or shared devices, to protect your account and information.

💡 Need Help?

If you encounter any issues accessing the site, please try another supported browser (avoiding deprecated ones like IE or Netscape). For further assistance, contact us at 888‑370‑3640 or via our Contact Us page.

 

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